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It seems like with an Ooma firmware or server upgrade, Ooma has interduced this One Way calling and talking problems. Several people are having this problem. We are also having problems with off and on calls to China. It will work one day and the next the calls to China won't go through. Contact Ooma Customer Support: Customer SupportJust this morning after a brief internet outage , the red light started blinking but the phone is working for incoming and outgoing calls. Tried unplug and reset; factory reset; router & modem reset; checked my billing info to make sure it's current (it is). Tried all of the above multiple time and the result is still the same!Calling Ooma tech support led me to the internal QoS setting on the Telo where I put in download and upload bandwidth numbers. This helped little. So, I took the Telo out from BETWEEN the router and modem and stuck the Telo into the router to get the config I mentioned up top.Activated the Telo, logged into My Ooma > Preferences > Google Voice and turned on the "Use my Google Voice Number as my Outbound Caller-ID". When I place calls, people still see my Ooma # instead of my Google Voice number.Weird. I have tried dialing the local numbers as 11 digits using 1 and area code, does not work. I do not have 10 digit dialing enabled. I spoke to customer service for some time today and they had me reset power to the telo a couple of times. Still no better. The incoming calls work fine.Ooma Forums. Discussion Forums on Ooma VoIP phone services. Ooma Telo Home Phone Services and Ooma Office Small Business Phones ... I haven't any outgoing calls logged since July 7. I've made several calls (all were answered) over the past few days and none show. ... outbound calls are not shown in the web interface. So I asked - are they being ...It looks like incoming calls can be made BUT two things do not work: a) Outgoing calls: I can turn on my phone and hear the Ooma dial tone but after dialing either a 7 digit or 10 digit number, there is just a long silence. The call is not connecting to the other line.That stranger thing is, the softphone app on my Android device works over the Wi-Fi, but the VoIP phone does not work plugged directly into the 5G gateway does not work. My 9 year old Ooma works fine. Softphone 8x8 works as well. I've had it for about a year now and can make calls in/out.EasyRider wrote:If I or anyone try's to call my Ooma number, all they get is a very fast busy signal. This has been going on for an entire week. We can make outgoing calls, but incoming calls are now impossible. Our Ooma phone worked fine for the first six weeks and then just cratered on incoming capability.Such complaints may include mention of voice drop outs, and choppy or garlbled audio. With QoS enabled, your voice will sound clear even under congested network conditions. If you hear static on the line, you should check to see if the static is coming from your phone.Outgoing Call Quality Issues This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance.All calls go to voicemail. by backforty » Wed Aug 22, 2018 4:31 pm. Outgoing calls are OK. Call log registers incoming calls - phones sound slight "ding" and then go silent and a few rings on the calling phone and the call goes to voicemail. I powered down the OOMA telo, I have toggled the direct to voicemail ikon on the telo on-and-off.When I call the numbers I get a fax type response. I have called my security company and they assure me that they are not causing the calls ( I do see the weekly check-in call in the log). I have disconnected the cable (satellite) connection and still the calls are going out - each about a dozen times a day and at the exact time each day for ...Please check to see if the phone you are using is not set to “Pulse” dialing. Next try using another phone if you have one available. Try re-entering the numbers slowly. Please check the manual for your phone for an option that allows for “long dtmf” tones to be emitted. “Short dtmf” tones may be too short for the Ooma system to detect.In response to requests from Ooma customer service, I've connected the Telo both directly to my modem and through my router. No difference, same problem. Rebooting used to fix the problem for a few hours, but now rebooting does not always restore the ability to make outgoing calls. Ooma sent me a replacement Telo which made no difference.After moving and changing our Ooma from a "there" number to a "here" number (new local area code), we now cannot call our Ooma number--even though it otherwise works for both incoming and outgoing numbers. Ooma has sent us a replacement, but I suspect the issue is with AT&T--not Ooma. I did call AT&T and they refused to believe it was an AT&T ...Came from Anveo, love my new Oomba. All my outgoing calls are coming from my new Oomba number. Is there a way to change my outgoing calls to have them come from my old ported number? I have a lot of people that won't answer the new number. Thanks for any assistance.Joined: Thu Dec 10, 2009 10:57 pm. loud squeaks and gibberish only on incoming calls. by ianlin » Thu Mar 17, 2022 5:30 pm. I have the old Hub and Scout set up. Worked fine for years. Have not made any changes to any settings to Ooma or internet service. Recently, when I pick up an incoming call, all I hear are loud squeaks and gibberish (not ...Joined: Thu Dec 10, 2009 10:57 pm. loud squeaks and gibberish only on incoming calls. by ianlin » Thu Mar 17, 2022 5:30 pm. I have the old Hub and Scout set up. Worked fine for years. Have not made any changes to any settings to Ooma or internet service. Recently, when I pick up an incoming call, all I hear are loud squeaks and gibberish (not ...This forum includes tips for maintaining the best audio quality possible with the Ooma System. If your Ooma system is having issues with dropped calls, static audio or echo, look here for assistance. 14 postsThe phone never rings on the other end. If they call me, after many rings (and I have my device set to go to voice mail after 2 rings) they get my voice mail. They leave a message, but the message light on my device remains blue. My call log doesn't show either the outgoing calls or the incoming calls. The voice mail is nowhere to be found.Having trouble placing or receiving calls or using your voicemail system on Ooma Telo VoIP Phones? Post your questions here. 23 posts 1; 2; 3; ... Can't Make Any Outgoing Calls. Post by ILS » Thu Oct 31, 2013 3:15 pm I have been trying to make outgoing calls for quite a few months now and after I dial it is silence and then about 15 seconds ...Re: Incoming calls ring, but can't answer. by lbmofo » Wed Apr 08, 2015 11:55 pm. Or just click on "View active topics" - if status updated, "Ooma Service Status" would show up along with other active threads. Ooma, btw, great job on updating status when issues encountered and resolved.Feb 27, 2023 · I can not receive incoming phone cWhen i am receiving incoming calls from outbound the person t I setup my Ooma Telo yesterday. The Telo is behind my Linksys E4200 v2 router and I am using Telo Handset. I've only made a couple of calls to 800 numbers to test my system. I still have my Comcast phone system plugged in to the wall and want to use it while testing Ooma. That's why I'm using a Telo handset. The voice quality seems to be good.Call Logs. Once in a while you may want to check out who you've been chatting with - an impossible task with a traditional phone! With Ooma call logs, you can see a detailed report of your recent incoming, outgoing, and missed calls. You'll be able to see the duration of the calls and which phone line the call came in on. Incoming Calls Not Working. Post by gmart4041 » Mon Oct 16, 201 Static only on incoming calls, clear and no problems on outgoing calls. You can see the Caller ID ok when someone calls and the phone rings, however, when you pick up there is only static on Ooma end - on caller end, there is nothing but the phone ringing sound (no connection ever takes place). Takes about 3-5 minutes for line to "reconnect" on ... 8653812179 wrote:I have the very same issue – only one way tra

Plus, it's not only after a call drops. Yesterday I believe I hadn't used my phone all day. Then I wanted to make a quick 2 minute call. Well it would not go through in 3 tries. Gave up and used another phone. I was reading other threads and I think I should do *98 before placing a call, and see if things improve.The phone never rings on the other end. If they call me, after many rings (and I have my device set to go to voice mail after 2 rings) they get my voice mail. They leave a message, but the message light on my device remains blue. My call log doesn't show either the outgoing calls or the incoming calls. The voice mail is nowhere to be found.Sep 28, 2009 · I think the way it works is that if you are not connected to Ooma for outgoing calls, it goes to sleep, and you get busy signals. Once you hook up outgoing calls through Ooma, it takes a couple of hours for it to wake up and start routing phone calls. Funny that they don't document this. shanndog. Posts: 1.Oct 14, 2014 · Hi - my phone is receiving in-bound calls no problem but for some reason i get (seemingly) intermittent issue with outbound..i get a dial tone but not able to make outbound calls at all and when touching any button on the phone there is no audible sound - phone otherwise works perfectly fine - any ideas anyone? oh and, all was great for first ...

I have two vtech wireless handheld phones connected to the ooma hub and a regular phone connected to the scout. When I pick up the phone the red one lights up on the hub. When I try to dial a number on either of my handhelds, after keying in the first number, the line switches to the red 2 on the hub lighting up and the ooma dialtone ringing again.Worked fine for years. Have not made any changes to any settings to Ooma or internet service. Recently, when I pick up an incoming call, all I hear are loud squeaks and gibberish (not the way static sounds). The caller can hear me just fine, but incomprehensible noise on my end. Even more strange, outgoing calls have no problems!…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Ooma can't make outgoing calls but can receive i. Possible cause: Re: Can't receive inbound calls (intermittent) / Outbound works. b.